This shouldn't slip through the quality control in a factory. The affected batteries were shipped with specific HP, Compaq . The HP Chromebook 11MK G9 has a battery life of up to 16 hours to last beyond the school day. Avoid this computer Answered by Chris 3 years ago Verified Purchase If the hinge itself comes loose, usually the one on the left if you're facing the screen, you can fix it. is there any repair kits do you have. Light and portable convertible PC. This allows the laptop lid to swings open and closes after use. Hi @cyppo , Here's a link to the service manual for your laptop, taken from this webpage Scroll to p.72 to view the necessary pre-requisite steps and then the procedure to remove the hinges and top cover (also known as the palmrest). Is a 128GB SSD Big Enough? Here's a typical hinge related complaint I found on the internet:. It could be because of mishandling, tightening because of dust and moisture or mechanical damage. As hinge issues are a common problem generally, which Dell range would be the most durable. Attorneys would like to hear from anyone who had a hinge break on their HP laptop computer to help determine whether a lawsuit can be filed on behalf of those who missed the recall deadline. 126 221 92 Posted: Oct 20, 2020 Options The problem with a lot of consumer laptops from HP is loose hinges are usually caused by the LCD housing being fatigued, and the plastic standoffs may be physically loose/failing so check for that to quickly know for sure - this is not an HP issue; rather a consumer grade issue. Plaintiff Anthony MacKay says Lenovo practiced deceptive marketing when promoting its Yoga touchscreen laptops, also sold as the "Flex 5" or "Yoga Series . Now coming with 11th-generation Intel Core processors, which offer a decent performance . I've read on forums that people were having hinge issues with previous years' Envy, which seems to be related to the screen being screwed into plastic attachment piece of sorts instead of a metal one. Show more. In this particular case, the L55t unit needed a new LCD cover, also known as a . Jun 20, 2021. The hinge sets may include the actual hinge attached to the bottom part of the laptop and the hinge rails that hold and secure the screen. I got an HP Notebook - 15-bs192od laptop. Students can learn in the way that best suits them with the 360-degree hinge. Our team of engineer are here to provide you solutions for the laptop . Now with regards to the screen issues, as you will see in the photos it's fairly obvious with the marks that either the hinge or downward pressure on the keyboard and palm-rest and as a result has caused the coating to degrade and it leaves marks, I also have a scratch to the left of the right hinge, which may be caused by the screen and the hinge. Name of Product: Hybrid Power adapters sold with Power Banks Hazard: The power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard. The locktite is the blue paint looking material at the end of the screws. Ordered a second model with the same number (13-ay0779ng), this time the hinges were pretty straight but the screen is much dimmer and doesn't reach 400nits. 1, Q, A, and Z Keys Don't Seem To Work and It's Not The Keyboard. Typically, hinges can cost $7 to $50 per set for the parts alone. Up to 13:15 hours of HD video streaming 12 (12:45 hours for Windows 10 MobileMark 18) 1. Unfortunately, I've also received a device with a crooked right hinge. I cannot even close it now. In August 2019, HP expanded its ongoing worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries which was announced January 2018 and expanded in January 2019. Can I Use A 19.5v Laptop Charger For a 19v Laptop? The potentially affected batteries may have been shipped . If your laptop hinge is not repaired, overtime, it may cause the laptop lcd screen to breaks, making the repair more costly. #41. Feb 2, 2021. On January 24, 2017 HP expanded that recall. After the hinge broke some black colored plastic fell from the front bezel and yes there was no damage to the threading of screws. The hinge sets might consist of the hinge which will be fixed to the bottom part of the laptop and the hinge rails that keep and secure the screen. This problem has been present for about a month or two, which started as a clicking from the hinge when I'd open it, to now the top and bottom halves of the casing visibly separate near the hinge when the screen is upright. Labor. If your part is not available, contact an HP authorized parts reseller. My hinges are loose and now my screen will not come up and I don't have the money to get it fixed so any help you can give me would be helpful. By Andrew E. Freedman published January 04, 2022. New Replacement for HP 15-BS 15-BW 15Q-BU 15-BS015DX 15T-BR 15-bw0xx 15-bs0xx 15-bs1xx 15-bw011dx Laptop LCD Cover Back Rear Top Lid with Hinges 924899-001 L13909-001 AP204000260 4.6 out of 5 stars 45 Mine is Pavilion 15 cs3006tx. I feel you. If your HP Pavilion G6-1d16dx won't close/open correctly, you could have a faulty screen hinge. How to recall: Contact HP via the toll-free hotline the company created for this recall (877-219-6676), which is open between 10 a.m. and 7 p.m. Remedy: Replace. He is a student and bought it for his studies. Dell's hinge policy regarding Inspiron 15 7000 series. Attorneys are investigating whether a lawsuit can be filed against HP for selling laptops with defective hinges. Asus' ROG Flow Z13 Is a Surface-Like Tablet for Gamers. The owner told us that it had a bad hinge. I'm looking into getting a new laptop and settled on the Envy x360 13. Up to Intel® Core™ i5 processor or AMD® Ryzen™ processor. Affected Laptops: All laptops with LS-15 power cords. It was an HP ENVY - 13-aq0002na. One issue that I've had is po. The batteries were shipped with or sold as accessories for HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series, 4xx G4 series), HPx360 (310 G2), HP Pavilion x360 11inch Notebook PC, HP 11 Notebook PC, HP ZBook (17 G3, and Studio G3) mobile workstations. HP's impressive business laptop is back with its smart design, great battery life, and 2-in-1 prowess. This guide walks users through the process of accessing/replacing the screen hinges so that their computer will open and close correctly. HP urges customers to recheck all potentially affected products. Today a Toshiba Satellite L55t laptop came in for repair. August 31, 2020. "The class laptops all possess a material defect that prevents them from being used as portrayed in HP's advertising materials, and HP concealed, failed . Everything meant to hold the metal bracket inside the laptop's touchscreen to the plastic frame has broken. Zopsc LCD Hinge Set Notebook LCD Laptop Hinge Replacement Hinges Cover for HP 15-BS 15-BS015DX 15-BS020WM 15-BW 924984-001 924985-001. I would expect 3 weeks before you get it back, could be longer or possibly a bit shorter. is there any repair kits do you have. My son bought an HP laptop. On many laptops the metal hinge is screwed into a plastic lid and plastic base. The HP Chromebook x360 11MK G3 EE, powered by MediaTek processors, empowers students with a personalized interactive, cloud-based learning experience. Sorry for being a laptop-troll, but I have owned several HP laptops because they DO offer very good price/performance, but that comes at the cost of design & build quality. Hinges are normally changed in both the left and right parts. The laptop hinge is a movable joint or mechanism that gives support to the laptop LCD. HP Pavilion 15-cs. The damage doesn't happen suddenly. Recall Date: Aug. 26, 2014. Labor. Laptop hinge problems can be a variety of issues: sometimes the metal hinge is broken, but in many cases with HP, ACER, Gateway, ASUS and Toshiba laptops, the plastic that the hinge attaches to is what is broken.. In early 2018, HP issued a battery recall after it was discovered that some of its laptop batteries could overheat and catch fire. 3.8 out of 5 stars. Crooked hinge on a factory-new HP Envy x360 13 HP urges customers to recheck all potentially affected products In August 2019, HP expanded its ongoing worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries which was announced January 2018 and expanded in January 2019. I am looking for a new 17" laptop that will see extremely careful home use but that will be subject to several lid "open/close" cycles daily (perhaps on average 4). HP Sure View privacy screen 5. I tried to open the lid with only gentle pressure and ended up cracking the digitizer panel. 10-26-2020 11:25 AM. It was expensive - approaching £1000 as I recall - and he took care of it, buying an official HP case. Customers who bought Lenovo Yoga touchscreen laptops were misled about a defect that left the device unusable after "days" of use, a class action lawsuit alleges. The potentially affected batteries may have been shipped . 1. The expense to repair laptop hinges will differ between repair . Hinges are typically replaced in both the left and right sets. HP claims to have improved battery life on all models and improved fingerprint readers. I called Dell to see about support for this, but they call it normal wear and tear won't cover it. Answer (1 of 4): The key to your answer is "HP Laptop", and HP laptops DO NOT last very long. The Plaintiff's Experience The plaintiff, a Florida resident, says she purchased an HP 17-by2053cl in October 2020 and, within seven months, heard a "crunching sound" when opening her laptop. Laptop hinges are something which get damaged after a few years of usage. ET, Monday through Friday. Is 17.3 inches too big for a laptop? This shouldn't slip through the quality control in a factory. 100 Disk Usage Windows 10 HP Laptop. Guide How to repair laptop Hinges HP 17-BS019DX Hinge ProblemLike, Subscribe and Learn on our YOUTUBE ChannelLCD Republic TutorialYoutube Channel: https://ww. Got my PS63 on January 2020. to confirm the type of warranty. - HP Envy 17-J013CL 17. Recalls or known HInge defects in HP laptops. HP urges customers to recheck all potentially affected products. The PC has never been more essential, so this year at CES 2021, HP Inc. is launching computing innovations essential to how and where people experience work and life. Crooked hinge on a factory-new HP Envy x360 13 Dec 3, 2018. Look for "LS-15" on the AC adapter end of your cord . Place the HP Spectre X360 face down on a clean work surface. This happened after my warranty expired (August 2020), but the laptop was barely used (30 times for less than 4 hrs) as this is a backup laptop, I mainly use my desktop computer. Our contender from the HP Envy series is the HP Envy 15 (2020) and from the Dell Inspiron series, it is the Dell Inspiron 13 7000 (2020). 7559 & # x27 ; s quality control in a factory of dollars for a that. How to fix a decent performance get more wear than other of peripherals! Z13 tablet, a bigger Zephyrus Duo CES 2022 gaming laptop lineup includes a Flow Z13,. A device with a spring on the screen/lid way that best suits them with the parts... 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